Covid - 19 Policy Lawlor's of Naas

 

   

Covid 19 Changes at Lawlor's of Naas

 

Dear Guests,

 

Thank you for choosing Lawlor’s of Naas, firstly we would like to let you know that we are signed up to the Failte Ireland Covid Safety Charter the national program within the Hospitality industry in Ireland. We are delighted to welcome guests visiting for essential stays, we have some great value deals for Autumn 2020. During Level 5 restrictions residents can stay for essential reasons and can dine indoors. 

 

There will be some differences in the service style and the experience we and other hospitality industry businesses can offer due to COVID 19 restrictions. Our welcome is still as genuine and we value your custom, with that in mind, we wanted to make you aware of some of the changes that have been made.

 

We apologise for any inconvenience caused, we have worked hard to adapt and offer you the best experience we can in a safe environment. All of our staff have received Covid 19 back to work training and this is reviewed based on any updated guidelines. We will practice social distancing and will all wear PPE for you and their safety, guests are now also required to wear masks while they are in the building but of course, can remove their masks while dining.

Below is an outline of what your journey as a customer at Lawlor's of Naas will be like, this will change as new guidelines come into place. There is a video and a visual guide below to show walk you through the changes here at Lawlor's of Naas.

 

 

Arriving at Lawlor's of Naas post Covid-19 

The front entrance to the hotel is now one-way and guests exit the hotel via the Bakery entrance.

"Cyril", our Temperature Butler will greet you with a sign to indicate the "Automated Temperature Checking Scanner" at the entrance and hand sanitising station.

 

Masks

Masks must be worn by visitors and staff once you enter the hotel. Masks can be removed when dining or drinking but must be worn when moving around the hotel.

 

Social Distancing

Please adhere to social distancing when you are in the Hotel particularly when using common areas. We have a one-way system which is clearly signed. 

 

Hand Sanitisers

There are Hand sanitisers in the lobby, outside the Toilets, in our Bistro and at other key areas along your journey, do use them throughout your visit.

 

Toilets

These areas are cleaned regularly however we do need our guests and visitors to adhere to social distancing when using our facilities and wash your hands correctly after using the Toilets.

 

Common Areas, Bars & Lounge

All Bar, Lounge and Common areas are currently for residents only, Breakfast is served from 7am to 10am (8am to 10am on Sundays) and Dinner is served from 5pm to 9pm daily.

We would ask that you don't congregate in common areas.

The reception has Perspex screens installed to facilitate safe Check-in and Check-out and our team are wearing appropriate PPE.

 

Restaurant and Bar Areas

Pre-booking is strongly advised due to our reduced capacity.

Tables may not contain more than 6 guests from a maximum of 2 households and sittings will be restricted due to limited capacity. 

  

Dinner in Lawlor's Bistro

Dinner is served 7 days a week 5 pm-9 pm for hotel guests.

Pre-booking is recommended and tables can be booked by phone or else on check in. You will be greeted at our Welcome area just beyond reception and escorted to your table. We do have some great new dishes available and all service is to your table.

 Dinner is also available for Hotel guests in their Bedroom via Room Service upon request.

Tables are restricted to 6 people from a maximum of 2 households currently.

 

We have introduced Click+Collect service which is available 7 days a week from 5.00 pm - 8.30 pm

 

Housekeeping

An extra team member is on duty daily to clean public areas paying attention to key areas identified as touchpoints.

We use UV light and hospital Grade Ionisers to completely ensure that your bedroom is safe.

All guest rooms have been thoroughly cleaned and sanitised before you stay with an emphasis on key touchpoints.

Housekeeping services are limited during Covid 19 restrictions;

If you are staying more than one night, we will not offer a daily refresh of your room however you can request extra towels or Linen which will be delivered to outside your bedroom.

We have removed extra Pillows, Cushions, Bed Runners,  Duvets, Pens & Paper, Guest Directories and Tea/Coffee making facilities to support our team delivering a Covid Safe environment. We can deliver extra Linen to your room upon request.

These changes are in accordance with our industry guides, to eliminate unnecessary touchpoints and support a safe environment for your stay.

 

Our Guest Directory can be found here and is also available via a QR code which is in your bedroom. To use the QR code simply take a picture on your phone and a pop up with a link to our website will appear, click on the link and you will see the Guest directory.

 

Meetings and Events

Please contact info@lawlors.ie to find out how we can support your events at Lawlor’s of Naas while taking current government guidelines into account. We are working with partners and can deliver a Hybrid event supported by streaming.

 

We look forward to welcoming new and returning guests to Lawlor’s of Naas!

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covid guide sheet